Veteran Owned and Operated (828) 371-1660 LuckyKustomsLLC@gmail.com

Lucky kustoms led

Warranty Information

See Warranty Information

This warranty extends to the original purchaser only and is non-transferable.

This lifetime warranty offered by LuckykustomsLEDs covers defects in material or workmanship in new LuckyKustomsLED products. This warranty extends to the original purchaser only and is non-transferable. Only consumers purchasing LuckyKustomsLED products from authorized LuckyKustomsLED retailers may obtain coverage under our warranties. Our warranty covers the original purchaser of our products.

LuckyKustomsLED will replace at no charge to the original purchaser for parts only or at its option replace any product or part of the product that proves defective because of improper workmanship and/or material under normal installation, use, service, and maintenance. Coverage lasts – Lifetime to the original purchaser of LED lighting, LED Controllers, and Dysfunctional Keyfobs. (batteries not covered)

Warranty does not cover- any problems caused by: Conditions, malfunctions, or damage not resulting from defects
A. in material or workmanship.
B. Normal wear and tear.
C. Accessories, connected materials, and products/related products not manufactured by LuckyKustomsLED.
D. Additional installations- our warranties are void if a product is returned with removed, damaged, or tampered labels or any alterations including removal of any components or external cover unless instructed to do so by LuckyKustomsLED

Our warranty does not cover any consequential damage, LuckyKustomsLED will not be liable for any consequential or incidental damages whatsoever, Our liability is limited strictly to the replacement of the items purchased

How to file a claim:
To request warranty service you will need to contact customer support through email or phone.

Please provide the following in request:
1. Name address phone
2. Date and place of purchase on the original receipt
3. Year, make, and model of motorcycle.
4. Clear description and picture of the problem

Upon review, you will be required when able to mail the defective part back with a copy of the original proof of purchase to:

LuckyKustomsLED
ATTN Warranty dept
208 River Run Drive,
Franklin NC 28734

The customer will be responsible for covering all shipping charges.

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Testimonials

What Our Customers Are Saying
Roger Boger
Roger Boger
June 20, 2022.
Wed. 5-18-22 Myrtle Beach Spring Rally I lost one of my remotes/fobs. Not sure how or where, but I lost one. So, when I came down for the Spring Rally this was one of my first stops. Spoke with Robbie to see if I could get a replacement. He got a new one, walked over to my bike and paired it up with my system, handed me the replacement fob and said "that'll be $25". I Love these guys. They service what they sell. Good people. Sat. 10-2-21 Myrtle Beach Fall Rally in Murrell's Inlet I had walked by their place several times, as well as a couple others doing the same thing. I couldn't decide. Then late Saturday I got a chance to talk to Robbie. I got the kit that lights up the front end, rear end, and engine compartment. With 18 different colors, blinks, fades, or continuous, 2 remote/fobs and lifetime warranty. The Installation guy done it in about an hour and a half, and I got a text saying it was ready. I am totally satisfied.
Jeramy Trammell
Jeramy Trammell
June 6, 2022.
First time customer. Was very honest and upfront about all products. Installed new speakers on my bike right on the spot. They didn’t rush through the work. They worked on the bike carefully and efficiently. This is a business that takes pride in there craftsmanship and products. Can’t wait to get more speakers installed. Thanks guys!
Monique Ransom
Monique Ransom
February 15, 2022.
Jason Dunigan
Jason Dunigan
February 10, 2022.
I would highly recommend. The installation and customer service is second to none. They do everything they can to make the customer satisfied.
Clay Dunigan
Clay Dunigan
February 9, 2022.
LuckyKustoms has top notch products for your bike. The install staff are professional and took great care during the installation. I’ve had great service from my custom lights and would highly recommend these guys if you are in the market for LED lights on your sled.
Theresa Plasola
Theresa Plasola
February 9, 2022.
Absolutely great guys to work with. Fast and professional. Haven’t had a single issue with the lights they installed. I highly recommend them. They really can’t be beat.
Jason Cantrell
Jason Cantrell
February 8, 2022.
I had LED lights added to my 2019 street glide special and I am more than pleased with them. Robbie and his crew are very professional with what they do. I also had Robbie install upgraded fairing speakers and an amp for a better radio sound and I noticed some small details he does to maximize the quality of the sound. I plan on adding more speakers and Robbie will also be the one who does the future upgrades. I have and will continue to refer LuckyKustomsLed for upgrades for motorcycles.

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LuckyKustomsLED

LuckyKustomsLLC@gmail.com

208 River Run Dr
Franklin, NC 28734

(828) 371-1660

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